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Feel safe and secure

Finally, back again

Dear guests, the waiting has come to an end! We are opening our doors on 3rd July. Finally, we can be here for you again and welcome you to our hotel.

Here, at Seehotel Panorama Relax, you will find generous living and relaxing spaces. At any time, hygiene and cleanliness have the highest priority.

With much commitment on our part, we contribute to a reassuring holiday:

Online Fast Check-in
Enjoy the convenience of checking in easily before you leave home in order to avoid long waiting times when arriving.

Safe Check-out
You can check out contact-free with your credit card. Of course, cash payments can also be made safely and easily.

Generous space
Our spacious facilities, the panoramic terrace as well as the outdoor areas leave plenty of space for all guests, so everyone can find their favorite private spot with utmost silence and privacy. In the dining room, we ensure the necessary minimum distance, too.

Breakfast
Start your day right! We will be offering a mix of served dishes and dishes from the buffet.

Dinner
Just enjoy – we will be serving all dishes, salads and antipasti included, at your table.

Feel Safe
There are hand sanitizing stations in all areas of the building. Our employees are regularly trained in the handling of the hygiene regulations and are wearing a face mask as well as gloves when necessary. All facilities, surfaces and points of contact are regularly cleaned and disinfected thoroughly with the appropriate utensils.

Taking temperature
When entering the building your body temperature will be measured automatically and discretely by a thermo camera. This eliminates the need for manual fever measurement and the associated waiting times. Thereby, the safety of all our guests is increased and we give you and ourselves the opportunity to take immediate countermeasures if someone has increased temperature (above 37.5°C)

Cleanliness
We have always attached great importance to hygiene and cleanliness, now our efforts will be intensified once again. Thanks to the international HACCP color system and the top-down floor cleaning technology, the spread of germs is prevented efficiently. In addition, we make an active contribution to the conservation of resources and materials through the fully automatic dosing technology of our cleaning and hygiene products.

Wellness area
Both the pool and the wellness area are open.

Don’t worry – our new cancellation conditions
In order to allow you to book your vacation without any worries, we have changed our cancellation conditions for all winter bookings until 11.04.2021. You can cancel free of charge up to 2 days before arrival if one of these reasons applies:

  • South Tyrol is classified as a risk area.
  • Your home town is classified as a risk area.
  • Closure of Italy’s borders or the borders of your home country.
  • State quarantine order for return travellers from South Tyrol.
  • You yourself are Covid-19 positive ore you are in quarantine.
  • Due to Covid-19 there is no skiing possible in the Belpiano-Malga San Valentino ski resort.


In the cases mentioned above, you can cancel your booking free of charge. The deposit will be credited to you for a future stay within one year or paid back to you.

 

In all other cases, the following cancellation conditions apply

  • Up to 22 days prior to arrival, you can cancel your stay free of charge.
  • From 21 to 8 days prior to arrival, we charge 50% of the booked stay.
  • From 7 days prior to arrival, we charge 90% of the booked stay.
  • For cancellations on arrival day, late arrival, early departure, no-show or booked but unoccupied beds, we charge 100% of the booked stay.


Your deposit will never be lost in case of cancellation, but will be credited to you for a future stay within one year.

The regulations, conditions and easings change weekly. Of course, we adapt our processes immediately to the changes.

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